How to receive Kindergeld payments in Germany
The Kindergeld program is one of Germany’s most important family benefits, providing monthly financial support to help cover the costs of raising children.
In 2025, the monthly amount has been increased to €255 per child, making it a significant contribution to family budgets.
Understanding how to receive Kindergeld correctly is essential for avoiding delays, missed payments, or administrative issues.
This guide will walk you through everything you need to know — from eligibility and application to payment schedules and troubleshooting.
Eligibility and Prerequisites 📋
To receive Kindergeld, you must meet certain requirements established by the Bundesagentur für Arbeit (BA) through its Familienkasse department.
Who is eligible:
- Parents or legal guardians of children living in Germany.
- Foreign residents with valid residence permits and a tax identification number.
- Children must usually be under 18 years old, but the limit can extend to 25 years if they are studying, in vocational training, or searching for work.
Required documents:
- Child’s birth certificate or adoption papers.
- Proof of residence (Meldebescheinigung).
- Valid ID or passport of the parent/guardian.
- Tax Identification Number (Steuer-ID) for both parent and child.
Application Process: Online and Offline 🌐📄
You can apply for Kindergeld either online or with paper forms:
Online via Familienkasse eServices:
- Visit the official portal: www.arbeitsagentur.de/familie-und-kinder
- Log in using your personal identification details.
- Complete the application form digitally and upload supporting documents.
- Submit the form and wait for a confirmation notice.
Offline (Paper form):
- Download the application form from the same portal or request it by mail.
- Fill it out manually and attach copies (not originals) of required documents.
- Send the form to the Familienkasse office responsible for your region.
📍 Tip: Keep copies of all documents for your records.
Submitting Bank Account and Payment Details 🏦
Kindergeld payments are transferred directly to your German bank account.
To ensure smooth processing:
- Provide your IBAN during the application process.
- If you change banks, update your information immediately via the Familienkasse portal or by submitting a written notice.
- Delays can occur if outdated banking information is on file.
How Payments Are Scheduled 🗓️
Kindergeld payments are not issued on the same day for everyone. Instead, the date depends on the Endziffer — the last digit of your Kindergeldnummer (found on official letters from the Familienkasse).
- Endziffer 0–1: Payments are made early in the month.
- Endziffer 2–7: Mid-month payments.
- Endziffer 8–9: Payments near the end of the month.
You can check the exact monthly schedule on the official website:
www.arbeitsagentur.de.
Notification of Changes and Submitting Proofs ✉️
You must notify the Familienkasse immediately if there are changes in your situation, such as:
- New bank account or change of address.
- Child finishing school or starting university.
- Changes in legal custody or marital status.
How to report:
- Through the eServices portal (fastest method).
- By mail or fax using the appropriate change notification form.
If supporting documents are required, submit copies only — never originals.
Contact and Support ☎️
If you have questions or issues, you can contact the Familienkasse directly:
- Free phone number (within Germany): 0800 4 5555 30
- International phone number: +49 911 12031010
- Official website: www.arbeitsagentur.de
Opening hours are usually Monday to Friday, 8:00 AM – 6:00 PM (CET).
Troubleshooting and Common Issues 🛠️
Sometimes, problems can occur with Kindergeld payments. Here’s what to do in the most common situations:
- Payment did not arrive:
Wait at least 2 business days after the expected date before contacting the Familienkasse. - Bank account changed without update:
Payments will fail if your bank details are outdated. Update your IBAN immediately. - Incorrect amount:
Contact support and provide documentation to resolve discrepancies. - Letter or documents lost:
Request replacements via the online portal or by phone.
FAQ – Frequently Asked Questions ❓
1. When will my first Kindergeld payment arrive?
Typically within 4–6 weeks after submitting a complete application.
2. Can non-EU residents receive Kindergeld?
Yes, but you must hold a valid residence permit and meet tax requirements.
3. Do I need to reapply every year?
No, payments continue automatically as long as eligibility criteria are met.
4. What happens if my child turns 18?
You must provide proof of education or vocational training to continue receiving payments.
5. Where can I check the exact payment schedule?
Visit the official Familienkasse website or check the calendar included in your official letter.